Insight

Published Tuesday, 8 July 2025

You Don’t Need to Reinvent the Wheel.

We’ve Already Built It.

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Richard James, Product Lead at Intellica, on building practical solutions that solve the hard problems.

As part of our ongoing integration with Cosan Consulting Limited, we spoke to Richard James, Product Lead at Intellica Ltd, about how the team is creating scalable, intelligent tools for the pensions industry and how the partnership is already sharpening their edge.

The most complex problems

like understanding pensions‑specific data relationships are already solved in our solutions.

Intuitive, powerful tools

evolving with the market

What’s the philosophy behind Intellica’s product and data solutions?

“Everything we build is based on solving real‑world problems for clients, not just technical specs. Our tools are designed for flexibility, insight, and integration. Clients can use them independently, but more often they lean on our team for support because these challenges are complex. Once clients are in our ecosystem. Whether they start with GMPe or a data migration module – they can expand easily. The products are built to work together, so it’s not just software. It’s a smart, joined‑up way to manage change.”

Where do you see the biggest friction points in pensions scheme management?

“Data exchange is still the hardest part. Whether a client’s switching their admin provider or just trying to benchmark performance, there’s no standardised way to access or assess the data. That leads to cost, delays, and inconsistency. Tools like Auriga and Pyxis are designed to fix that, they help schemes and TPAs understand the quality of their data and move it reliably. Without that kind of structure, it’s incredibly hard to scale.”

What’s the challenge with building in‑house or using off‑the‑shelf tools?

“We often need to persuade clients not to build everything from scratch. The most complex problems like understanding pensions‑specific data relationships are already solved in our solutions. You could use a generic data migration platform, but it won’t know what a GMP is or how pension records interact. If you build in‑house, you’re effectively repeating a process we’ve spent years refining. Our tools are tried, tested, and supported by people who’ve already solved those problems. It’s faster, cheaper, and lower risk.”

What does ‘better’ look like, and how are you building toward it?

“For us, it’s about reducing friction – making onboarding easier and adding new functionality quickly. We’re investing in tools like OrionAI to automate repetitive tasks and surface insight faster. We recently built a retirement income estimator in a matter of weeks because our infrastructure allows us to respond fast to client needs. That’s what better looks like: intuitive, powerful tools that evolve with the market.”

How does working alongside Cosan Consulting Limited sharpen the way you build products?

“Cosan Consulting brings deep insight from the frontlines. They’ve been inside complex schemes, worked across tricky transitions, and know where the real pain points are – sometimes even before clients do. That context helps us design more targeted solutions. We’re not guessing at the challenges, we’re building based on firsthand experience, and that means faster, more precise solutions.”

And what’s the long‑term opportunity for the combined business?

“We’re already seeing it. Cosan now has access to tools like Pyxis and OrionAI, which can supercharge their strategic consulting work. We get deeper insight into client needs and can expand into markets like insurers that we’ve only just started to reach. Together, we offer a full‑service model: from strategic advice through to delivery and implementation, with smart solutions doing the heavy lifting.”

The combination of Intellica’s scalable, purpose‑built solutions and Cosan Consulting’s real‑world consulting insight means clients now get the best of both: sharper strategy and smarter delivery. Whether you’re reviewing admin performance, migrating data, or preparing for procurement, the integrated approach takes friction out of the process – with solutions that are fast, proven, and ready to evolve with your needs.

About

Intellica is the market-leading provider of pensions data solutions, delivering technology-led solutions through its proprietary platform, Constellation, powered by OrionAI. With deep domain expertise and innovative software, Intellica helps clients cleanse, manage, and trust their data, ensuring operational efficiency, regulatory compliance, and long-term value.

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